Professional people. Professional standards.

About the Role

Britain Cleaning Solutions is looking for a reliable, experienced and organised Cleaning Supervisor to join our operations team.

The Cleaning Supervisor is responsible for overseeing cleaning teams, maintaining service standards and ensuring that cleaning work is completed safely, efficiently and in accordance with the agreed client specification.

This is a hands-on supervisory position. The successful candidate will lead by example, support the team on site, monitor standards and communicate professionally with both clients and management.

Your Main Responsibilities

Team Management

• Supervise and coordinate Cleaning Operatives and Team Leaders
• Allocate daily cleaning duties according to the site schedule
• Ensure team members understand their responsibilities
• Monitor attendance, punctuality and performance
• Brief the team on daily priorities and site requirements
• Support new employees during induction and site familiarisation
• Provide practical guidance and support to cleaning staff
• Address day-to-day operational issues promptly
• Escalate serious or recurring issues to the Operations Manager

Quality Control

• Carry out regular inspections of completed cleaning work
• Check cleaning against the agreed specification and required standards
• Identify areas requiring additional attention or re-cleaning
• Monitor cleaning standards throughout the working shift
• Carry out quality checks during deep-cleaning and changeover projects
• Ensure corrective actions are completed
• Maintain inspection records and quality reports where required

Client Liaison

The Cleaning Supervisor may act as the day-to-day operational contact for the client.

You will be expected to:

• Communicate professionally with client representatives
• Respond appropriately to reasonable operational requests
• Report issues and service concerns through the appropriate channels
• Record and escalate complaints
• Provide operational updates to management
• Maintain professional relationships with clients and site representatives

Health & Safety

You will be responsible for supporting compliance with Britain Cleaning Solutions' health and safety procedures and the requirements of each client site.

This includes:

• Following COSHH procedures
• Ensuring appropriate PPE is used
• Promoting safe use of cleaning equipment
• Ensuring cleaning products are handled and stored correctly
• Reporting accidents, incidents and hazards
• Maintaining safe working areas
• Following site-specific procedures and risk controls

What We Expect From You

We are looking for a Supervisor who can demonstrate:

Leadership

The ability to organise, guide and support a cleaning team effectively.

Reliability

Excellent attendance, punctuality and personal accountability.

Attention to Detail

The ability to recognise when cleaning work has not met the required standard and take appropriate corrective action.

Communication

Clear, respectful and professional communication with employees, clients and management.

Organisation

The ability to manage people, priorities, deadlines and changing operational requirements.

Professionalism

You will represent Britain Cleaning Solutions at client premises and must maintain a professional standard of conduct at all times.

Accountability

You will take responsibility for the day-to-day performance of the teams and sites assigned to you and ensure that issues are appropriately reported and followed up.

Essential Requirements

• Previous supervisory experience within the cleaning, facilities management or similar sector
• Experience coordinating or supervising cleaning staff
• Good understanding of professional cleaning standards
• Strong organisational skills
• Good communication skills
• Good attention to detail
• Ability to manage competing priorities
• Ability to work independently and as part of a management team
• Professional approach to clients and colleagues
• Willingness to work flexibly according to operational requirements

Desirable Experience

Experience in any of the following would be an advantage:

• Commercial cleaning
• Student accommodation / PBSA
• Deep cleaning
• End-of-tenancy cleaning
• Property management
• Hospitality
• Healthcare environments
• Transport or fleet cleaning
• Large-scale cleaning projects
• Multi-site cleaning operations

Knowledge or experience of COSHH, RAMS, risk assessments and quality assurance procedures would also be advantageous.

Working Requirements

Depending on the contract, you may be required to:

• Work early mornings, evenings or weekends
• Travel between client sites
• Supervise teams during busy cleaning and turnaround periods
• Work across different commercial environments
• Stand and walk for extended periods
• Support the cleaning team directly when required
• Work to agreed deadlines and turnaround times

A full UK driving licence and access to a vehicle may be advantageous for certain assignments involving travel between sites.

DBS & Pre-Employment Checks

A DBS check may be required depending on the duties of the role, client requirements and working environment.

Where a DBS check is required, the appropriate level will be determined in accordance with the role's legal eligibility and current DBS requirements.

Successful applicants may also be required to complete relevant pre-employment checks, including, where applicable:

• Identity verification
• Right to Work in the UK verification
• Employment references
• Relevant qualification or experience checks

Any required checks will be explained during the recruitment process.

What We Offer

• Professional induction and onboarding
• Site-specific training and guidance
• Support from the Operations Management team
• Opportunities to work across different commercial sectors
• Opportunities for additional hours and project work, subject to operational requirements
• Professional working environment
• Opportunities for career development and progression

Career Progression

For employees who demonstrate strong performance, leadership and commitment, there may be opportunities to progress within the operations structure.

Cleaner → Team Leader → Cleaning Supervisor → Senior Operations / Management

Progression is dependent on experience, performance and available opportunities within the business.

Apply for this role

About the Role

Britain Cleaning Solutions is looking for reliable, hardworking and professional Cleaners to join our growing operations team.

As a Cleaner, you will be responsible for delivering a consistent standard of cleanliness, hygiene and presentation across our clients' premises.

Our cleaning work covers a range of environments, including commercial offices, student accommodation, residential properties, communal areas, deep-cleaning projects and other client sites.

This role is suited to someone who takes pride in their work, pays attention to detail and understands the importance of reliability, professionalism and respect for clients and their property.

Key Responsibilities

As a Cleaner, your responsibilities will include:

• Carrying out cleaning duties in accordance with the agreed cleaning specification and schedule
• Cleaning offices, communal areas, kitchens, bathrooms, bedrooms and other designated areas
• Vacuuming, sweeping and mopping floors
• Dusting and cleaning surfaces
• Cleaning toilets, washrooms and sanitary areas
• Cleaning kitchens and food preparation areas
• Cleaning internal glass and other accessible surfaces
• Emptying bins and removing waste in accordance with site procedures
• Cleaning high-touch areas such as door handles, switches and handrails
• Carrying out deep-cleaning and periodic cleaning tasks when required
• Using cleaning equipment and products correctly and safely
• Following instructions provided by the Team Leader or Supervisor
• Reporting damage, defects, hazards or maintenance issues promptly
• Leaving work areas clean, safe and ready for use

The exact duties will depend on the client site, cleaning specification and operational requirements.

What We Expect From You

We expect every Cleaner working for Britain Cleaning Solutions to demonstrate:

Reliability

Arrive on time, attend scheduled shifts and communicate promptly if an issue affects your attendance.

Professionalism

Represent Britain Cleaning Solutions professionally and respectfully at all client premises.

Attention to Detail

Take responsibility for the quality of your work and check that the required cleaning standard has been achieved.

Teamwork

Work cooperatively with colleagues, Team Leaders and Supervisors to complete the required work.

Responsibility

Look after client property and equipment and report any damage, defect, accident or concern immediately.

Safe Working

Follow company procedures, site rules, COSHH requirements, health and safety instructions and any required PPE procedures.

Flexibility

Be prepared to work different shifts, locations or project periods where this forms part of the agreed working arrangements.

Essential Requirements

• Reliable and responsible approach to work
• Good timekeeping and attendance
• Ability to follow instructions and cleaning procedures
• Good attention to detail
• Ability to work independently and as part of a team
• Professional and respectful attitude
• Ability to carry out cleaning duties safely and effectively
• Willingness to follow Britain Cleaning Solutions' policies and procedures

Previous professional cleaning experience is desirable but is not essential for every vacancy. Training and site-specific guidance may be provided where appropriate.

Desirable Experience

Experience in any of the following would be an advantage:

• Commercial cleaning
• Deep cleaning
• Student accommodation / PBSA
• End-of-tenancy cleaning
• Hospitality or similar customer-facing environments
• Use of professional cleaning equipment

Working Requirements

Depending on the assignment, the role may involve:

• Early morning, evening or weekend work
• Working at different client locations
• Standing and walking for extended periods
• Bending, stretching and other physical cleaning activities
• Moving cleaning equipment and supplies
• Working independently or as part of a team
• Working to specific turnaround times

All working arrangements will be communicated as part of the recruitment and assignment process.

Health, Safety & Compliance

All employees are required to comply with Britain Cleaning Solutions' health and safety procedures and the requirements of the client site.

This includes:

• Following COSHH procedures
• Using PPE where required
• Using equipment safely
• Following site-specific risk controls and instructions
• Reporting accidents, incidents, hazards and defects
• Maintaining good housekeeping
• Following client access, security and confidentiality procedures

DBS & Pre-Employment Checks

A DBS check may be required for certain roles, depending on the duties of the position, client requirements and working environment.

Where a DBS check is required, the appropriate level will be determined in accordance with the role's legal eligibility and current DBS requirements.

Successful applicants may also be required to complete relevant pre-employment checks, which may include:

• Identity verification
• Right to Work in the UK verification
• Employment references
• Relevant qualification or experience checks, where applicable

Any required checks will be explained during the recruitment process.

What We Offer

• Professional induction
• Site-specific training and guidance
• Support from Team Leaders and Supervisors
• Opportunities to gain experience across different cleaning environments
• Opportunities for additional hours and project work, subject to operational requirements
• Opportunities for progression within the company

Career Development

Britain Cleaning Solutions is committed to developing reliable employees who demonstrate the required skills, attitude and performance.

Depending on experience, performance and available opportunities, a Cleaner may progress towards:

Cleaner → Team Leader → Supervisor → Operations Management

Apply for this role