Straight answers, plainly put.

Nationwide. We're based in Leicester, but our teams work sites right across the UK, from single properties to multi-site portfolios.

Use the Request a Quote form or call us directly on 0116 216 8395. Tell us what needs cleaning, roughly how big the site is, and how soon you need it done, and we'll come back with a straight quote.

It depends on the size and type of job. A domestic clean can often be booked within days; a large commercial contract or a Summer Turnaround project needs more lead time, particularly during peak periods. The earlier you get in touch, the more options we'll have.

Both. Some clients need a single deep clean, an end of tenancy job, or an emergency call-out. Others want a scheduled contract, weekly, monthly, or seasonal. We'll work around whichever you need.

Pricing follows a set grid according to the type of contract student accommodation cleaning, end of tenancy cleaning, office cleaning, and so on each have their own rate structure, shown on our Pricing page. We confirm the exact cost in writing before any work begins, with no hidden extras.

Commercial contracts run on a minimum 12-month term, with one month's written notice to end the agreement at any point after that. Domestic bookings are one-off by default, unless you'd prefer a recurring schedule.

Yes, with at least 48 hours' notice. Let us know as early as you can and we'll find a new date or cancel with no charge.

Yes. Our teams arrive fully equipped, including eco-friendly products where appropriate. There's nothing for you to supply or set up in advance.

Yes. Every member of staff working on a client site is DBS-checked, and every job is covered by full public and employer's liability insurance. See our Compliance & Accreditations page for the full detail.

Tell us within 24 hours and we'll return to put it right, at no extra cost. Our quality assurance process includes a clear route for clients to flag anything that falls short, with a response that fixes the issue rather than just logging it.

Yes. Britain Cleaning Solutions holds accreditations and memberships including NCCA, BICSc, Constructionline, Safe Contractor, Living Wage, and FSB. Full details are available on our Compliance & Accreditations page.

No, as long as we can access the property. Many clients provide a key or entry code and are out at work while we clean; others prefer to be home. Either works.

Very little. Clearing obviously personal or fragile items from surfaces helps, but our teams are used to working around a lived-in home. You don't need to tidy before we arrive.

Yes. Let us know within 24 hours of the clean if anything's been missed, and we'll return and put it right free of charge.

Yes. Most commercial contracts are scheduled early morning, evening, or overnight specifically to avoid disrupting the working day. We'll agree a schedule that fits around you, not the other way round.

Yes. We coordinate cleaning across multi-site portfolios under a single contract and a single point of contact, which is particularly common with our property management and student accommodation clients.

Yes, this is one of our core specialisms. See the full Summer Turnaround and Student Accommodation FAQ on our Student Accommodation page for the detail specific to that sector.